TERMS OF USE

Effective Date: December October 21, 2025

1. Introduction


Welcome to questic.io and all associated subdomains, including but not limited to app.questic.io, go.questic.io, and any other subdomain or web application operated by Questic Inc. (collectively, the "Website"). This Terms of Use Agreement (the "Agreement") is made and entered into by and between you and Questic Inc. ("Company," "us," "we," or "our"). This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any services provided by or on the Website (collectively, the "Services").

2. Definitions


For purposes of this Agreement, the following terms shall have the meanings set forth below:


"Services" means the customer relationship management (CRM) platform, task management software, and all related features, tools, applications, data, and services provided by Questic Inc. through the Website, including but not limited to:


  • Customer data management and organization tools
  • Task creation, assignment, tracking, and management features
  • Contact management and relationship tracking
  • Data storage and processing capabilities
  • Reporting and analytics tools
  • Integration capabilities with third-party services
  • Any future features or services that may be added to the platform


"Account" means the registered user account created by you to access and use the Services.


"User Content" means any data, information, text, files, or other content that you or your customers upload, submit, post, or transmit through the Services.


"Customer Data" means any personal information or data belonging to your customers that you collect, process, or store using the Services.


"Subscription" means a paid plan that provides you with ongoing access to the Services for a specified period of time..

3. Acceptance of this Agreement


3.1 Acceptance Through Using or Accessing the Services


Please review the following terms carefully. By accessing or using the Services (or by clicking on "accept" or "agree" to this Agreement when prompted), you agree to be bound by the terms and conditions of this Agreement on behalf of yourself or the entity or organization that you represent. If you do not agree to the terms and conditions of this Agreement, you may not use or access the Services and must exit the Website immediately.


3.2 Eligibility Requirements to Use or Access the Services


To use the Website or any other Services, you must be (i) at least 18 years old, (ii) a resident of the United States or legal resident of another country, and (iii) not a competitor of or using the Services for purposes that are competitive with the Company.


By accessing or using the Services, you represent and warrant that you meet all the foregoing eligibility requirements. You also represent and warrant that you have the right, authority, and capacity to enter into this Agreement on your behalf or the entity or organization that you represent. If you do not meet all these requirements, you may not use or access the Services.


3.3 Changes to this Agreement


The Company reserves the right to change this Agreement from time to time in its sole discretion. Except for changes made for legal or administrative purposes, the Company will provide reasonable advance notice before the changes become effective. All changes will apply to your use of and access to the Services from the date the changes become effective and onwards. For new users, the changes will be effective immediately.



Your continued use of or access to the Services following any changes to this Agreement shall constitute your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. You should check this page frequently so that you are aware of any changes since they are binding on you.

4. Account Creation and Management


4.1 Creating an Account


You may be required to register for an account and provide certain information about yourself to access the Services or certain features of the Services. You promise to provide us with accurate, complete, and updated information about yourself. The Company may have different types of accounts for different users. If you connect to any Services with a third-party service, you grant us permission to access and use your information from such service, as permitted by that service, to store your login credentials for that service.


All information that you provide will be governed by our Privacy Policy and incorporated herein by reference. You consent to all actions that we may take with respect to your information consistent with our Privacy Policy.


4.2 Account Ownership


Your use of the Services is conditioned on your provision of complete, current, and accurate information when registering for an account. The Services are intended for business use or in connection with an individual's trade, craft, or profession. As the individual who accepts these Terms, you are the owner of the account unless you are acting on behalf of a business entity, in which case, the business entity is the owner of the account.


If you accept these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind the business entity to these terms. In the event of a dispute regarding the ownership of an account, Questic reserves the right to request documentation to determine the rightful owner.


4.3 Account Responsibilities


You are entirely responsible for maintaining the confidentiality of your password and account. You are also entirely responsible for any and all activities associated with your account. Your account is personal to you, and you agree not to provide any other person with access to the Services or any portions of it using your username, password, or other security information.


You should ensure that you exit from your account at the end of each session. You should use extra caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You may not transfer your account to anyone else without our prior written permission.


You agree to notify the Company immediately of any actual or suspected unauthorized use of your account or any other breach of security. The Company will not be liable for any losses or damages arising from your failure to comply with the above requirements. You will be held liable for losses or damages incurred by the Company or any third party due to someone else using your account or password.



4.4 Termination or Deletion of an Account


The Company shall have the right to suspend or terminate your account at any time in our sole discretion for any or no reason, including if we determine that you have violated any terms or conditions of this Agreement.

5. Use of the Services


5.1 Permitted Uses


You may use the Services for lawful purposes only and in accordance with this Agreement. You agree not to use the Services in any way that could damage the Services or general business of the Company. You may use the Services for any business or commercial purposes related to customer relationship management, task management, and business operations.


5.2 Prohibited Activities


You further agree not to engage in any of the following prohibited activities in connection with using the Services:


(a) No Violation of Laws or Obligations. Violate any applicable laws or regulations (including intellectual property laws and right of privacy or publicity laws) or any contractual obligations.


(b) No Unsolicited Communications. Send any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of unsolicited communications, whether commercial or otherwise, through the Services.


(c) No Impersonation. Impersonate others or otherwise misrepresent your affiliation with a person or entity in an attempt to mislead, confuse, or deceive others.


(d) No Harming of Minors. Exploit or harm minors in any way, including exposing inappropriate content or obtaining personally identifiable information.


(e) Compliance with Content Standards. Upload, display, distribute, or transmit any material that does not comply with the Content Standards set out below in this Agreement.


(f) No Interference with Others' Enjoyment. Harass or interfere with anyone's use or enjoyment of the Services, or expose the Company or other users to liability or other harm.


(g) No Interference or Disabling of the Services. Use any device, software, or routine that interferes with the proper working of the Services, or take any action that may interfere with, disrupt, disable, impair, or create an undue burden on the infrastructure of the Services, including servers or networks connected to the Website.


(h) No Unauthorized Access or Violation of Security. Violate the security of the Services through any attempt to gain unauthorized access to the Services or to other systems or networks connected to the Services.


(i) No Reverse Engineering. Reverse engineer, decompile, or otherwise attempt to obtain the source code or underlying information of or relating to the Services.


(j) No Automated Access or Scraping. Use any robot, spider, scraper, crawler, or other automatic device, process, or means to access the Website or Services for any purpose, including monitoring or copying any of the material on the Website or through the Services. This prohibition includes, but is not limited to, the use of any device, software, or routine that interferes with the proper working of the Services, or automated systems that access the Services in a manner that sends more request messages to the Company's servers than a human can reasonably produce in the same period of time.


(k) No Data Mining. Engage in any data mining, data harvesting, data extracting, or any other similar activity in relation to the Services, or while using the Services.


5.3 Customer Data Processing Responsibilities


You acknowledge that you will be processing your customers' data through the Services. You are solely responsible for ensuring that you have obtained all necessary consents from your customers for the collection, processing, and storage of their data. You represent and warrant that you have provided adequate notices and obtained necessary permissions to provide customer data to us for processing in accordance with these Terms and our Privacy Policy.


5.4 Compliance with Laws


You will be solely responsible for your use of the Services, including compliance with all applicable laws and regulations including but not limited to data privacy laws such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other similar laws and regulations, whether currently in effect or enacted in the future.

6. Subscription Terms and Payment


6.1 Free Trial Terms


We may offer free trial periods ranging from 7 to 30 days for new users. Free trial periods are not intended to be used consecutively. If we discover that you are doing back-to-back trials to avoid paying a subscription fee, then, without prejudice to any other remedies available under law, Questic reserves the right to suspend or terminate your use of the Services and further ban you from using the Services in Questic's sole discretion.


6.2 Subscription Plans


Subscriptions allow you to receive Services continuously or regularly over a determined period of time. Paid subscriptions begin on the day the payment is received by the Company. In order to maintain subscriptions, your credit card will be directly debited per your payment agreement. Failure to do so may cause service interruptions.


6.3 Payment Processing


All payments are independently processed through Stripe, our third-party payment processor. The Website does not collect any payment information, such as credit card details, but only receives a notification once the payment has been successfully completed. If payment through the available methods fails or is refused by the payment service provider, the Company shall be under no obligation to fulfill the purchase order.


6.4 Automatic Renewal


Subscriptions are automatically renewed through the payment method that you chose during purchase unless you cancel the subscription within the deadlines for termination specified in the relevant section of these Terms. The renewed subscription will last for a period equal to the original term. You shall receive a reminder of the upcoming renewal with reasonable advance, outlining the procedure to be followed in order to cancel the automatic renewal.


6.5 Cancellation and Refunds


Recurring subscriptions may be terminated at any time by sending a clear and unambiguous termination notice to the Company using the contact details provided in this document. If the notice of termination is received by the Company before the subscription renews, the termination shall take effect as soon as the current period is completed.


Refund policies will be determined on a case-by-case basis and communicated through our support channels.


6.6 Retention of Usage Rights


You do not acquire any rights to use the Services until the total purchase price is received by the Company.

7. Intellectual Property Rights


7.1 Ownership of Intellectual Property


You acknowledge that all intellectual property rights, including copyrights, trademarks, trade secrets, and patents, in the Services and its contents, features, and functionality (collectively, the "Content"), are owned by the Company, its licensors, or other providers of such material. The Content is protected by U.S. and international intellectual property or proprietary rights laws.


7.2 License to Use the Services


During the Term of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use and access the Content for business purposes in accordance with this Agreement. This license will terminate upon your cessation of use of the Services or at the termination of this Agreement.


7.3 Restrictions


The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not copy, reproduce, publish, display, perform, post, transmit, or distribute any part of the Content except as expressly permitted herein; (b) you shall not modify, create derivative works from, translate, adapt, disassemble, reverse compile, or reverse engineer any part of the Content; and (c) you shall not sell, license, sublicense, transfer, assign, rent, lease, loan, host, or otherwise exploit the Content or the Services in any way.

8. User Content


8.1 User-Generated Content


The Services may allow users to post, upload, submit, publish, display, or transmit content or materials (collectively, "User Content") on or through the Services. You are solely responsible for your User Content. All User Content must comply with the Content Standards set forth below.


8.2 License


You hereby grant to the Company a non-exclusive, royalty-free and fully paid, transferable, and worldwide license to use your User Content in connection with the Services and the Company's business, including for promoting and redistributing part or all of the Services. You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any User Content that you submit.


8.3 Content Standards


User Content must not: (a) violate any applicable laws or regulations; (b) promote any illegal activity; (c) infringe any intellectual property rights; (d) contain defamatory, abusive, or otherwise objectionable material; (e) promote sexually explicit material, violence, or discrimination; or (f) contain false or misleading information.


8.4 DMCA Policy


The Company respects the intellectual property of others and expects users of the Services to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide notice to our designated copyright agent at support@questic.io with the information required under the Digital Millennium Copyright Act.

9. Your Rights and Choices


9.1 Third-Party Services


You may choose to access certain third-party services through the Services. You are responsible for enabling and managing the integration of each third-party service. The Company is not responsible for, and hereby disclaims any liability for, any act or omission of any third-party service provider or the operation of any third-party services.


9.2 Payment Processing


Payment processing services are provided by Stripe. Your use of Stripe's services is governed by Stripe's terms of service and privacy policy. We do not store your payment information and are not responsible for any issues related to payment processing.


9.3 Future Services


The Company may, in the future, offer additional services, including but not limited to SMS/MMS messaging, email services, AI features, API access, and marketplace functionality. Any such future services will be subject to additional terms and conditions as determined by the Company.

10. Privacy and Data Protection


10.1 Privacy Policy


For information about how the Company collects, uses, and shares your information, please review our Privacy Policy. You agree that by using the Services, you consent to the collection, use, and sharing (as set forth in the Privacy Policy) of such information.


10.2 Customer Data Responsibilities


You are solely responsible for managing and responding to all data subject rights requests from your customers, including requests for access, deletion, correction, and portability of personal data. You must establish and maintain appropriate procedures to receive and fulfill such requests within the timeframes required by applicable privacy laws.


10.3 Data Breach Notification


You are solely responsible for complying with all applicable data breach notification laws and regulations. In the event of a security incident affecting personal data processed through the Services, you shall promptly investigate the incident, make all legally required notifications, and bear all costs associated with such notifications and remedial measures.

11. Disclaimers and Limitation of Liability


11.1 No Warranty


The Services are provided on an "as-is" and "as available" basis. Use of the Services is at your own risk. To the maximum extent permitted by applicable law, the Services are provided without warranties of any kind, whether express, implied, statutory, or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement.


We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Services or to your downloading of any material posted on the Services, or on any website linked to the Services.


The Company does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Services or any hyperlinked website or featured in any banner or other advertising, and the Company will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.


11.2 Limitation of Liability


To the fullest extent allowed by applicable law, in no event shall the Company or its affiliates, or their respective licensors, service providers, employees, agents, officers, or directors be liable to you or any third party for any damages of any kind, under any legal theory, arising out of or in connection with your use or inability to use the Services, including any loss of use, revenue, or profit, loss of business or anticipated savings, loss of data, loss of goodwill, or for any consequential, incidental, indirect, exemplary, special, or punitive damages.

12. Indemnification


You agree to indemnify, defend, and hold harmless the Company and its affiliates and their respective officers, directors, employees, agents, affiliates, successors, and permitted assigns from and against any and all losses, claims, actions, suits, complaints, damages, liabilities, penalties, interest, judgments, settlements, deficiencies, disbursements, awards, fines, costs, fees, or expenses of whatever kind, including reasonable attorneys' fees, arising out of or relating to your breach of this Agreement or your use or misuse of the Services.

13. Dispute Resolution


13.1 Governing Law


All matters relating to this Agreement, and all matters arising out of or relating to this Agreement, whether sounding in contract, tort, or statute are governed by, and construed in accordance with, the laws of the State of Utah, without giving effect to any conflict of law principles.


13.2 Jurisdiction and Venue


Any action or proceeding arising out of or related to this Agreement or the Services shall be brought only in a state or federal court located in the State of Utah, although we retain the right to bring any suit, action, or proceeding against you for breach of this Agreement in your country of residence or any other relevant country.


13.3 Class Action Waiver


You understand and agree that by entering into these terms, you are waiving the right to trial by jury or to participate in a class action.


13.4 Limitation to Time to File Claims


Any cause of action or claim you may have arising out of or relating to this Agreement or the Services must be commenced within one (1) year after the cause of action arose; otherwise, such cause of action or claim is permanently waived and barred.

14. Miscellaneous


14.1 Severability


If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.


14.2 Entire Agreement


This Agreement, together with all documents referenced herein, constitutes the entire agreement between you and the Company with respect to the subject matter contained herein. This Agreement supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter hereof.


14.3 Assignment


You shall not assign or delegate any of your rights or obligations under this Agreement without the prior written consent of the Company. The Company may freely assign or delegate its rights and obligations under this Agreement at any time.


14.4 Export Laws


The Services may be subject to U.S. export control laws and regulations. You agree to abide by these laws and their regulations and not to transfer, by electronic transmission or otherwise, any materials from the Services to either a foreign national or a foreign destination in violation of such laws or regulations.

15. Contact Information


All feedback, comments, requests for technical support, and other communications relating to the Services should be directed to:


Questic Inc.
7533 S Center View CT STE N
West Jordan, UT 84084


Email: support@questic.io
Phone: 801-515-3008


We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have about our Terms of Use.

The Terms of Use was last updated on October 21, 2025.